Punjab National Bank Customer Care: Toll-Free Number and Other Contact Details

PNB Customer Care

Facing issues with your Punjab National Bank account? Contact their customer care team for assistance. Get their toll-free number and other contact details here.

Experiencing issues with a bank account is often a common problem.

We’ve all gone through this at some point. If you are having trouble of any kind, you can contact PNB customer care support for assistance.

Let us find out the customer care toll-free number and other contact details and how should we get in touch with them.

Punjab National Bank Customer Care Number

The Customer Care team of the Punjab National Bank is well-equipped to handle a range of banking-related issues. Customers having any kind of problems or issues should not hesitate to reach out to the customer care team.

Some of the common issues you can seek help can be-

1Bank account balance enquiry
2Complaints and enquiries on Disputed or Unauthorised transactions
3ATM card issues such as non-disbursement of cash from ATM, hotlisting of lost or damaged ATM cards, ATM PIN generation failure etc.
4Online banking problem and support.
5Loan enquiry including existing loans as well as for getting a new loan.
6Credit card enquiries.

In fact, the range of problems cannot limit to only these. In the personal banking area only, you may have a whole different kind of problem that can be addressed to the customer care team to get the proper solution.

When in need you may contact Punjab National Bank’s Customer Care team on their toll-free number 1800-180-2222 which is available 24/7 throughout the year.

Here are some of the contact details you can refer to in case you want to make enquiries on your bank account and related services.

For Credit Crad Helpline contact 1800-120-2345 and 0120-461-6200

Punjab National Bank Toll-free Number

Banking Services Punjab National Bank's Customer Care Toll-free numbers. You may contact on these helpline numbers-
1. 1800-1800
2. 1800-2021
3. 1800-180-2222
4. 1800-103-2222
5. 0120-249-0000 (Tolled Number)
6. 011-280-44-907 (Landline Number)
7. For those who are outside India, use toll-free number +91-120-249-0000

You can also contact them via the bank’s email or through their social media handles such as Facebook and Twitter. Because of its popularity, its social media presence can be felt quite easily.

You can just put up your queries and the response team will get to you in no time. Or you may send an email describing your issues and mentioning the specifics of the problem, the team will get back to you with solutions.

Punjab National Bank's official e-mail ID for Customer Care Support is care@pnb.co.in

Though it’s important to have your account details and any relevant information ready when contacting customer care for a quicker resolution to your issue. But, you must not expose your account details on social media platforms.

You can make queries but without informing your account number is best.

Punjab National Bank Helpline Number

You can call or email these Punjab National Bank helpline numbers for any expert advice related to your bank account, loan account, ATM, or Credit card queries.

DivisionToll-Free NumbersEmail
Customer Care Division
Banking Related Queries
Credit Card Queries1800-120-2345
PNB Housing Finance Toll-free Number
PNB Housing Finance Customer Care Number
PNB Gilt Related Issue Contact Number+91-11-23325759
PNB Investment Services Ltd. Issue Related Contact Number+91-22-26532745

Other Contact Details for Punjab National Bank Customer Care.

Calling Punjab National Bank Customer Care for getting your issues resolved is great. But, if you want to make a complaint without calling them, you can do it on their official website.

You can make complaints related to digital products such as ATM, UPI, e-COM and POS transactions. Tracking of complaint status is another feature that you may see which helps in knowing the resolution of a particular complaint.

You can also visit the nearby PNB branch to address your issues. It means you have multiple ways to reach out to the bank helpline team for any kind of queries.

Punjab National Bank Corporate OfficeContact Numbere-Mail Address
Punjab National Bank
Corporate Office
Dwarka Sector 10
New Delhi*110075

You can also visit your nearest PNB branch for assistance. But irrespective of any means of queries be it a tele-calling service, online complaint forum or resolution via email, keep in mind that response times may vary depending on the method of contact used.

How to Contact Punjab National Bank Customer Care.

If you are facing any issues with your Punjab National Bank account, there are several ways to contact their customer care team for assistance. You can call their toll-free number, send an email, fill out their online complaint form, visit your nearest PNB branch, or write to their corporate office address. Keep in mind that response times may vary depending on the method of contact used, so choose the option that works best for you.

Banking Related Cyber Crime

If your bank account is exposed to Cyber Crime related incidents report to cyber crime official website https://cybercrime.gov.in or just dial 1930 for assistance.

Tips for Effective Communication with Punjab National Bank Customer Care.

When making a query or complaint we always want to deliver our message clear and loud. The person on the other end of the line should get your message so that he can provide you with a proper solution.

To ensure your queries go smoothly, we have a few tips for effective communication with the PNB customer care executives.

1Provide clear and precise details about the issue you are having.
2Try to give relevant details such as your account number, reference number or transaction ID if they ask.
3Try to understand what the customer care executive says and follow his instructions.
4Control your emotion even if your problem is quite damaging. Frustration may lead to negative results.
5Take note of the queries you are making with them. Note down the complaint number or service number they provide you for future reference.
6Follow up on your queries until it’s resolved.


To get in touch with the Punjab National Bank Customer Care, you have multiple ways. You can use the toll-free numbers of the bank to enquire about anything related to your bank account. Not only this, you can visit the bank’s official website to reach out to them to make complaints and queries. Sending emails is another option that you have. You can send any queries over email the bank will respond to you with proper guidance.

Punjab National Bank has one of the best customer support teams. They are well-equipped employees that you can rely on when you have issues. Not only the customer of the bank, even if you are new to the bank you can make queries before making any relation with the bank.

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