How to Change Your Registered Mobile Number in ICICI Bank Account?

Are you aware that your mobile phone number plays a vital role in your personal finances?

A mobile number that is associated with your bank account is required to execute certain types of banking activities.

It includes cash deposits (at a branch, an ATM, or a CDM), transfers (between accounts), withdrawals (from accounts), and requests for chequebooks or updates to your Know Your Customer information.

This piece will mostly discuss the mobile number and its connection to the bank account. Why is connecting your phone number to your bank account so important? How can you add your mobile number to your ICICI bank account?

ICICI Bank serves a large number of people all around the world. From opening a bank account to receiving various banking services such as personal loans, credit cards, automobile loans, bank guarantees, and various banking goods such as insurance and Mediclaim policies, you may find all types of financial services.

You must have a bank account with acceptable KYC documents, which include linking your mobile number to your bank account, in order to access these services. So let’s figure out how to do it.

Why Do You Need a Registered Mobile Number in Your ICICI Bank Account?

As an account holder at ICICI Bank, you must have a registered mobile number for your ICICI Bank account. It’s important, and it will make it easier for you to complete your numerous financial obligations.

Moreover, it allows you significantly more authority over your bank account.

For safety reasons, this facility must be operational at all times. Banks charge for SMS services; however, it will be at a reasonable price of ₹15 to ₹20 per quarter.

Here’s why you should register your mobile phone right away:

• Notifications and SMS notifications are two of the most effective methods for confirming a transaction or enabling you to take appropriate action in the event of unauthorized access to your bank account.
• When making a fund transfer using ICICI online banking or ICICI mobile banking, an OTP may be required.
• A registered mobile number is necessary to activate an ICICI ATM card and generate a PIN.
• ICICI Internet Banking, which requires a registered mobile number, allows you to access your bank account.
• SMS banking and phone banking both necessitate the use of a registered mobile number.
• Any bank announcements or updates will be sent to your registered mobile number. If your contact number is properly configured, a communication gap may not occur.

How to Register Your Mobile Number in ICICI Bank Account?

Setting up an ICICI bank account with a mobile number should be simple and quick.

In fact, it’s quite simple. Let’s break it down into points so you can understand it better.

Yes, the first and most critical step is to visit an ICICI branch, ideally the branch where you maintain your bank account.

• Go to the ICICI bank, ideally the one where you have a bank account.
• Acquire the Know Your Customer (KYC) form and the mobile number updating form.
• Bring Your Know Your Customer (KYC) Documents: Once you’ve filled out the form described before, make sure to attach your KYC documents to the application.
• Send in for Verification: Have the appropriate people review your paperwork once you send in your application. A complete verification will be done before the bank processes it. Your bank account and mobile number will be connected instantly.

Watch for confirmation messages regarding mobile number registration and KYC changes. You should contact the bank and reaffirm if you do not receive any confirmation notifications via email or SMS.

How to Change Your Registered Mobile Number in Your ICICI Bank Account?

How can you update the mobile number that is associated with your ICICI bank account?

You can update your contact details in various ways. Either you can visit the bank to do the task or get the assistance of the ICICI customer helpline to complete the task.

We will discuss all of them here.

Changing contact details at the branch

Here’s the process for doing it:

• Visit the ICICI Bank where you maintain your bank account.
• Get the personal detail update form or download it from the ICICI official website.
• Now, accurately fill out the form and allow the concerned staff to verify it.
• The bank may ask for KYC documents; produce them if asked.
• Once the verification process is done, your mobile number will be changed in the system.

Changing contact details with ICICI Customer Care

You may also get assistance from the ICICI customer helpline to change your personal details, including your registered mobile number.

This sort of service is especially meant for NRI customers, though as a resident of India, you may be able to use the service too. Here’s the link to the ICICI customer helpline, where you can call the toll-free number as well as request a call.

If you are an NRI, you can raise a service request through ICICI customer helpline portal. There is a designated portal for handling queries and service requests for NRI only.

Changing contact details with e-Mail

The last is sending an email to your ICICI branch. If you send the request along with your valid documents, the bank may update or change your registered mobile number.

However, the process may not work if the bank is unable to establish your credential. To make it happen, your signature must be matched with other personal data that is in your KYC documents.

The best practice is to visit the bank personally and make the request on the spot with all the relevant documents.

When should you consider updating your bank-registered mobile number?

To mitigate the risk of financial loss resulting from illegal activity and internet fraud, it is imperative to adhere to standard practices when managing your bank account.

Your registered mobile number serves as your primary means of protection. It alerts you in the event of any questionable activity. You have the chance to promptly take appropriate action.

If you have reason to believe that your personal data has been compromised, it is advisable to promptly modify the mobile number linked to your bank account and also take measures to block your ATM card, UPI ID, and net banking services.

Below are some situations in which you might contemplate altering your mobile number registered with your bank:

• If you are not receiving OTPs linked to transactions.
• Undesirable links and messages are sent to your RMN.
• If you have any suspicions regarding the unauthorized usage of your ATM card.
• The bank statement contains unidentified transaction data, specifically related to UPI transactions conducted online.
• There are harmful hyperlinks present in your email. Modify both the mobile number and the email address.

To ensure the uninterrupted operation of your ICICI bank account, you must update your telephone number if it is no longer in service. This will enable you to get SMS alerts and maintain the smooth functioning of your account.

Conclusion

ICICI Bank requires a registered mobile number for its customers to access various banking services, including personal loans, credit cards, automobile loans, bank guarantees, and insurance.

This number is crucial for confirming transactions, enabling appropriate action in case of unauthorized access, and enabling the sending of bank announcements or updates.

To register a mobile number, customers must visit the bank branch, acquire the Know Your Customer (KYC) form and mobile number updating form, attach KYC documents, and send them in for verification. Updating the mobile number is essential to mitigate the risk of financial loss resulting from illegal activity and internet fraud.

Some situations where updating the mobile number is necessary include not receiving OTPs linked to transactions, unwanted links and messages, suspicions regarding unauthorized ATM card usage, bank statements containing unidentified transaction data, harmful hyperlinks in emails, and uninterrupted service.