Hello guys! Having trouble remembering your SBI YONO profile password? Don’t worry, it can be fixed. There are certain ways you can do to reset the profile password. That too in a very simple way and it does not take much time. You can do it instantly without any problem.
In order to reset the profile password, first thing, you need to know the basics of SBI internet banking.
State Bank of India, has its internet banking on two platforms. One is mobile-based, which is known as SBI YONO. The other one is a web-based internet banking where the official site URL is https://www.onlinesbi.com
On both platforms, you will get the option for resetting the profile password but there is a slight difference that one needs to understand.
On mobile based YONO application, you can reset your profile password through 2 options
- Reset through the hint question you have chosen earlier as a password recovery mechanism.
- The second one is through your ATM debit card. You need to have an active ATM card to do this, else not possible.
On the web-based YONO platform, you will get the following 3 options
- Reset through hint question.
- Reset through your bank.
- Reset by using ATM card credentials.
By now you must have a clear idea of how to reset the profile password.
Now let’s see how to proceed and reset the password on both platforms.
Profile Password resetting in YONO application.
Login to SBI YONO and go to the service request menu. Under the service request menu, you will see a list of options, and a profile password reset is one of them.
The menu looks like this
See the fourth option under security. Click on to that and the system will guide you to the next screen where forgot password link will be seen. Click on it and proceed. Now you will see 2 options to go forward.
So, either you need to remember the answer to the security question (hint question) which is case sensitive or you need to have an active ATM card.
If you remember the answer or you have an active card, that’s great. Else, you will not be able to reset your profile password in the mobile application SBI YONO.
Profile Password resetting in the web-based portal of SBI INB
Go to SBI’s official website. Login by using your internet banking credentials and go to the profile section.
When you click on my profile menu, you will see the forgot password link. Click on it and you will be guided to the page where 3 options will be given to you in order to proceed further and reset your profile password.
The screenshot is pasted below
Now you see that there are 3 options to go forward. 2 of them are the same as that of the mobile-based SBI YONO app. The third option is what you need in case you do not remember the hint question and you do not have an active ATM card.
The third option is resetting your profile password by visiting the branch. You can visit any SBI branch to do this. All you need is a branch code which can be enquired about through the SBI branch locator.
Let us see the process of getting it done.
When you choose the option which is by visiting branch. You will be guided to a webpage where you need to provide the branch code of your choice. Even if you do not know the code, you can search through the link provided below on the same page. The screen looks like this
When you are done punching the preferred branch code, confirm by submitting the request. Your profile password reset request will go to your preferred SBI branch and you will get the reference number.
The reference number would be alphanumeric for example P085779304. Download the form, put in your signature and it’s time for you to visit the bank.
The dealing staff might ask you to provide your identification, so carry along your Ids and passbook if it’s with you. Once the bank approves it, all you need to do is login to web-based SBI internet banking and go to my profile section and create a new profile password.
Hope this article gives you a proper solution to your profile password issues. To know more about the safety measures of your internet banking click here.